Returns & Refunds Policy
Due to the perishable nature of our food products, we do not accept physical returns to ensure food safety and quality for all customers. If you are unsatisfied with your order or received a damaged shipment, please contact us within 14 days for a replacement or store credit.
Return Process
- 1.Check Your Order
Inspect your snacks immediately upon arrival to ensure everything is correct and the packaging is intact.
- 2.Gather Documentation
Take clear photos of any damaged items or shipping boxes along with your order number for our records.
- 3.Contact Support
Email our customer care team at [email protected] with your details to initiate a claim.
- 4.Receive Resolution
Once reviewed, we will issue a refund to your original payment method or ship out a fresh batch of snacks.